What CCPA Voicemail Greetings Scripts Do You Provide?

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We provide the four standard Greetings below, including the default Greeting included with our services. If you have a suggestion for an additional standard Greeting that would be helpful to your industry, post a request in our community help forums and we may record it free of charge and add it to our standard Greetings. 

Greeting NameGreeting DescriptionVersion
1. CCPA Default
[Download]
This is a shorter, California-specific script designed to balance compliance and listening fatigue. It is the default Greeting included with your CCPA Toll Free dashboard. 06.01.19
As a California consumer, you have the right:

*to know what information we collect and share about you, and why 
*to obtain a copy of that information
*to opt out of our selling your information if we do so; and  
*to ask us to delete your information

Leave us a message including:

1. which of these rights you wish to exercise; and 
2. your contact information, including your email address if available

We’ll need to verify your identity as a California resident before we respond, and we cannot respond to requests that are not about your privacy rights.
Greeting NameGreeting DescriptionVersion
2. CCPA Detailed
[Download]
This is a lengthier version of our CCPA Default Greeting. It is designed to track the law more literally and be more compliant at the expense of generating listening fatigue. 09.30.20
If you reside in California, the California Consumer Privacy Act provides you with rights such as the right:

*to know the categories of personal information we may collect, disclose and sell about you, and why 
*to obtain a copy of any personal information may have collected about you
*to opt out of our selling data about you if we do so 
*to request that we delete data we may have collected about you

Please leave us a message including the following information:

1. Whether your request is about yourself, your child or someone else who has authorized you to make it
2. an affirmation that the request is about some who resides in California
3. which rights you wish to exercise
4. sufficient information for us to verify your request is about you or the person you are calling about
5. your contact information, including your email address if available

We are unable to respond to requests that are incomplete or about another topic.
Greeting NameGreeting DescriptionVersion
3. All States Summary
[Download]
This is a shorter, state-agnostic script designed to balance compliance and listening fatigue. It is a reasonable choice for providing the same privacy rights to consumers in all states. 06.01.19
We provide you with the option:

*to know what information we collect and share about you, and why 
*to obtain a copy of that information
*to opt out of our selling your information if we do so; and  
*to ask us to delete your information

Leave us a message including:

1. which of these options you wish to exercise; and 
2. your contact information, including your email address if available

We’ll need to verify your identity before we respond, and we cannot respond to requests that are not about your privacy options.
Greeting NameGreeting DescriptionVersion
4. All States Detailed
[Download]
This is a lengthier version of our All States SummaryGreeting. It is designed to track privacy laws more literally and be more compliant at the expense of generating listening fatigue. 06.01.19
We provide you with privacy rights as required by law such as the right:

*to know the categories of personal information we may collect, disclose and sell about you, and why 
*to obtain a copy of any personal information may have collected about you
*to opt out of our selling data about you if we do so 
*to request that we delete data we may have collected about you

Please leave us a message including the following information:

1. Whether your request is about yourself, your child or someone else who has authorized you to make it
2. which privacy rights you wish to exercise
3. sufficient information for us to verify your request is about you or the person you are calling about
4. your contact information, including your email address if available

We are unable to respond to requests that are incomplete or about another topic.

Reminder: Consult your attorney to determine if any particular Greeting meets your compliance needs. This website does not contain legal advice.

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