How Can We Help?
Initial Setup Guide
Learn the basics of setting up CCPA Toll Free for initial usage.
- How do Consumers Place Privacy Requests?
- What are Service Codes and Greetings?
- What Happens When a Consumer Calls my Shared Privacy Hotline (866-I-OPT-OUT)?
- What Happens When a Consumer Calls my Dedicated Privacy Hotline?
- What is the CCPA Toll Free Default Greeting?
- How Can I Change the Default Greeting?
- What CCPA + CPRA Voicemail Greetings Scripts Do You Provide?
- How do I Include my Phone Number on my Website?
- What are CCPA Web Form Requests?
- How Do I Implement a “Do Not Sell My Personal Information” Link?
- Can CCPA Toll Free Host my Interactive Web Form?
- How do I embed the Web Form on my Website?
- Can I Customize the Interactive Web Form?
- How can I Reduce Spam calls?
Daily Usage Guide
Workflows for managing your inbound privacy requests.
- How do I Receive Consumer Privacy Requests?
- What do I do When I Receive a Privacy Request?
- What is my Workflow for Responding to a Privacy Request?
- How Does Automated Email Verification Work?
- Can CCPA Toll Free Automate Additional Privacy Workflows?
- Where Can I Learn More About How to Handle CCPA Requests?
Software Developer Documentation
Software integration guide for advanced users (webhooks).
Video Tutorials
Watch our quick-start guide and other systems tutorials.