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How Does Automated Email Verification Work?

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When a consumer submits a web form request, or when you listen to a voicemail and type the consumer’s email into the “Requestor Email to Verify” field on the details page for the request and click “Send Verification Email” we send the following email:

From: Privacy Request Email Verification <>

To: [consumer email provided]

Subject: [Your Company Name] Privacy Request via CCPA Toll Free

When a consumer clicks the Verify Email Button, they will be taken to a webpage with the following information:

If the request has expired, the page will read as follows (this example is from a request that originated from a webform hosted by CCPA Toll Free—no URL is shown when the request originated from the toll-free number or webform embedded in your privacy policy):

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